JEAN-PHILIPPE ROUBES APPOINTED DIRECTOR FOR CUSTOMER EXPERIENCE AND DEALER NETWORK DEVELOPMENT AT GROUPE RENAULT UK

 

Groupe Renault UK has appointed Jean-Philippe Roubes as Customer Experience and Dealer Network Development Director.

Jean-Philippe joins the business from Renault Retail Group (RRG) in France. Prior to joining RRG Roubes spent 13 years working for Groupe Renault, where he developed a high level of experience and held a variety of positions that were focused on sales and marketing. Jean-Philippe specialised in network strategy and profitability, as well as focusing on customer satisfaction.

Jean-Philippe replaces Mark Crockett who has worked at Renault in the UK and in France for the past 25 years. Mark will take up a new opportunity outside of Groupe Renault.

Discussing his new role at Groupe Renault UK, Jean-Philippe said: “This is an exciting new position for me personally and I can’t wait to start working here in the UK. I’m looking forward to working with the rest of the team to ensure we repeat last year’s success in 2019 and that we continue to meet the objectives of the Drive The Future Mid-Term Plan.”

Vincent Tourette, Managing Director of Groupe Renault UK, added: “Jean-Philippe will be a strong addition to the Board of Renault UK and we welcome him to the team. He has a strong track record in customer experience and I’m looking forward to developing this area of our business with the input of his expertise. Mark will be missed by many and I would like to thank him personally for his contribution and support during my time here in the UK.”

Groupe Renault sold 102,096 vehicles in the UK in 2018 and, with its Renault, Dacia, Renault Pro+ Commercial Vehicles and Alpine brands, and held a 3.65 per cent share of the UK new passenger car market.

ENDS

About Groupe Renault
Groupe Renault has been making cars since 1898. Today it is an international multi-brand group, selling close to 3.88 million vehicles in 134 countries in 2018, with 36 manufacturing sites, 12,700 points of sales and employing more than 180,000 people. To meet the major technological challenges of the future and continue its strategy of profitable growth, the group is harnessing its international growth and the complementary fit of its five brands, Renault, Dacia, Renault Samsung Motors, Alpine and Lada, together with electric vehicles and the unique alliance with Nissan and Mitsubishi. With a British-based Formula 1 team, Renault sees motorsport as a vector of innovation and brand awareness.

To read the latest information about Renault’s leadership in electromobility visit www.easyelectriclife.groupe.renault.com/en

In the UK, Groupe Renault UK has nearly 160 dealers selling the range of Renault cars, LCVs and Dacia. Groupe Renault UK sales totalled 86,479 vehicles in 2018.

For further information, please visit www.press.renault.co.uk or @renaultukpr or contact:

Matthew Bendall
Head of Press & Public Relations
Matthew.bendall@renault.co.uk – 01923 697653 – 07814 990247

Alistair Sommerville
Press Relations Manager
Alistair.sommerville@renault.co.uk – 01923 697592 – 07464 537744

James Bolton
Product & Corporate Communications Manager – Renault
James.bolton@renault.co.uk – 01923 697342 – 07812 967685

Callum Chamberlain
Product & Corporate Communications Manager – Dacia
Callum.chamberlain@renault.co.uk – 01923 697512 – 07989 434003

Laura Brighton
Senior Events Manager
laura.brighton@renault.co.uk – 01923 697537 – 07825 754442

Charlie Roper
Press Fleet & VIP Relations Manager
Charlie.roper@renault.co.uk – 01923 697778 – 07816 641843

Ciarán Sands
Communications Assistant
Ciaran.sands@renault.co.uk – 01923 697363

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